At Pistis Life and Leadership Institute (PLLI), based in Lagos, Nigeria, we respect your privacy and are committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, https://plli.org/, and engage with our courses and services.

By accessing or using our website and services, you consent to the collection and use of your information as described in this policy.

1. Information We Collect

We collect the following types of information:

Personal Information: When you register for a course, subscribe to our newsletter, or contact us, we may collect personal details such as your name, email address, phone number, payment information, and other relevant details.
Usage Data: We collect information such as IP address, browser type, device type, and browsing patterns through cookies and other tracking technologies.
Payment Information: If you make a purchase or pay for courses, payment information such as credit card details may be collected through our third-party payment processors. We do not store your payment details directly.


2. How We Use Your Information

We use your personal information for the following purposes:

To deliver and manage the courses and services you have enrolled in.
To communicate with you about course updates, newsletters, promotions, and other relevant information.
To process your payments and handle administrative functions.
To improve the content and functionality of our website.
To respond to your inquiries, requests, or support tickets.
To personalize your experience on our website.


3. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:

Third-Party Service Providers: We may share your information with trusted third-party service providers who assist us with the operation of our website and services, such as payment processors, email marketing platforms, and website analytics tools. These providers are contractually obligated to keep your information confidential and only use it to perform services on our behalf.


4. Data Security

We take appropriate measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While we strive to protect your information using commercially reasonable methods, no method of electronic storage or transmission is completely secure. Therefore, we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience on our website. Cookies are small files that are stored on your device and help us track user behavior, enhance website functionality, and personalize your experience. You can manage cookie settings through your browser preferences. Please note that disabling cookies may affect certain features of the website.

6. Your Rights and Choices

As a user, you have the right to access, correct, and delete your personal information, subject to certain limitations under Nigerian law. You also have the option to:

Access: Request information about the personal data we hold about you.
Correction: Request correction of inaccurate or incomplete personal data.
Deletion: Request deletion of your personal data, except where retention is required by law or for legitimate business purposes.
Opt-Out: Unsubscribe from our newsletters and marketing communications at any time by following the unsubscribe link in the emails or contacting us directly.


7. Links to Third-Party Websites

Our website may contain links to other websites that are not operated by us. We are not responsible for the privacy practices of third-party sites, and we encourage you to read their privacy policies before sharing your personal information with them.

8. Children’s Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If you believe we have collected personal information from a child under the age of 13, please contact us, and we will take appropriate steps to delete that information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Effective Date” at the top will be revised accordingly. We encourage you to review this policy periodically to stay informed about how we are protecting your personal information.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy or how we handle your personal information, please contact us at:

Pistis Life and Leadership Institute (PLLI)

Address: PISTIS HEIGHTS -1, Resurrection Drive, Lekki, Lagos, Nigeria.

Phones: +234803 992 0010 (WhatsApp), +234803 992 0009

Website: www.plli.org

Email: office@plli.org